The9 EV Ltd.
Last revised: Jul 8, 2025
1. ACCEPTANCE OF TERMS
The9 EV Ltd. (“THE9”) provides technology-enabled services, including
the software offering branded as THE9 AI, the website at https://gamewinhub.com,
and other related software, content, services and/or platform, including
all versions and upgrades thereto (collectively, the “Services”). Your
use of the Services in order to play and create content is subject to and
governed by the terms and conditions in this Terms of Service (this “TOS”).
THE9 may, at its discretion, update this TOS at any time, and depending
on where you reside, we may require your further consent to any updates
to this TOS. You can access and review the most current version of this
TOS at the URL for this page or by clicking on the “Terms of Service” link
within the Services, or as otherwise made available by THE9.
PLEASE REVIEW THIS TOS CAREFULLY. BY REGISTERING FOR AN ACCOUNT OR OTHERWISE
ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS TOS, INCLUDING
ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU.
IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS TOS, YOU MAY
NOT ACCESS OR USE THE SERVICES.
THIS TOS REQUIRES FINAL AND BINDING ARBITRATION TO RESOLVE ANY DISPUTE
OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THIS TOS, OR YOUR ACCESS
TO OR USE OF THE SERVICES, INCLUDING THE VALIDITY, APPLICABILITY OR INTERPRETATION
OF THIS TOS, AND YOU AGREE THAT ANY SUCH CLAIM WILL BE RESOLVED ONLY ON
AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE
ACTION, ARBITRATION OR OTHER SIMILAR PROCESS. PLEASE REVIEW SECTION 14
CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE
RESOLUTION OF ANY CLAIM.
If you are entering into this TOS, you represent and warrant that you:
(i) are of legal age to form a binding contract; (ii) have the right, authority,
and capacity to agree to and abide by this TOS; and (iii) are not a person
barred from using the Services under the laws of any applicable jurisdiction.
THE SERVICES ARE NOT INTENDED FOR USERS UNDER THE AGE OF 13 OR THE LOWEST
AGE PERMITTED BY APPLICABLE LAW, AND SUCH USERS ARE EXPRESSLY PROHIBITED
FROM SUBMITTING ANY PERSONAL DATA OR USING ANY ASPECT OF THE SERVICES,
AND BY TAKING SUCH ACTIONS YOU AGREE, REPRESENT, AND WARRANT THAT YOU ARE
13 YEARS OF AGE OR OLDER OR NO YOUNGER THAN THE LOWEST AGE PERMITTED BY
APPLICABLE LAW.
2. RIGHTS
(a) Grant. Subject to and conditioned on your compliance with this TOS
(including as set forth in Section 2(d)), THE9 hereby grants you a personal,
non-exclusive, non-transferable, non-sublicensable, revocable license solely
to use the Services for your personal, non-commercial or internal business
use. Your access to and use of the Services must further comply in all
material respects with all usage guidelines posted by THE9.
• Free Version: The free version of the Services is for personal, non-commercial
use only. You may create content for personal purposes, but any use of
that content for commercial purposes—including internal business use—is
strictly prohibited.
• Paid Version: For users with a paid subscription, THE9 grants the
right to use the Services to create and commercialize user-generated content
(UGC) for commercial purposes. This includes the right to use the Services
and UGC for internal business purposes, distribute, sell, or otherwise
monetize content created using the paid version of the Services.
(b) Trademarks. You may not use “THE9” or any of THE9’s names, brands,
trademarks, service marks or logos that THE9 makes available on the
Services (“Marks”). THE9 claims trademark protection over all such Marks,
and you will not use the Marks except as expressly authorized herein. You
will not remove or alter the Marks or any proprietary notices on the Services.
The Marks may not be included in or as part of any registered corporate
name, any other logo, or service or product name. You may not
create any derivative works of the Marks or use the Marks in a manner that
creates or reasonably implies an inaccurate sense of endorsement, sponsorship,
or association with THE9. You will not otherwise use business
names or logos in a manner that can mislead, confuse, or deceive any third
party. All use of the Marks and all goodwill arising out of such use will
inure to THE9’s benefit.
(c) Responsibility for Data. All information, data (including information
received or provided by you through your use of the Services), text, documents,
artworks, audio files, and other materials accessible through the Services
(“Data”) are the sole responsibility of the party from whom such information,
data, text, documents, artworks, audio files, or materials originated.
You acknowledge and agree that: (i) the Services may provide access to
or rely on Data from third parties (including without limitation, via open
source software platforms and Third Party Services (as defined below)),
and such third parties, and not THE9, are entirely responsible for such
Data; (ii) you, and not THE9, are entirely responsible for all Data
(if any) that you submit, upload, email, transmit, or otherwise make available
through the Services or to THE9, including ensuring the accuracy, completeness,
and integrity of the Data; and (iii) you are solely responsible for giving
all required notices and obtaining all necessary consents before submitting
Data through or to the Services or THE9 (each such submission, a “Prompt”).
You further hereby represent and warrant that (1) you have all necessary
rights and licenses to make available, submit, provide, and transfer all
Data for THE9 to exercise its rights granted and fulfill its obligations
set forth herein, including as necessary for THE9 to process any Prompts
you submit to the Services in accordance with this TOS, and (2) that your
submission of any Prompt and/or Data to THE9 will not violate this TOS,
any THE9 usage guidelines or other policies, or any laws applicable
to such Prompts and/or Data, including without limitation intellectual
property laws and any privacy or data protection laws governing any personal
or sensitive information contained in any Prompts and/or Data. For the
avoidance of doubt, by submitting Data to THE9 (including through a
Prompt), you represent and warrant (a) that you have all necessary rights
and consents for THE9 to use, reproduce, modify, adapt, create derivative
works from, publicly perform, publicly display, distribute, make and have
made such Data as set forth in Section 4(a) and (b) for THE9 to transfer
and make available such Data to generative AI providers as set forth in
Section 7(b).
(d) Accounts. To access the Services, you will need to create an account
with THE9 (an “Account”). To create this Account, you will be asked
to provide an email address and birthdate and create a username and password.
THE9 may request further additional information from you in order to
authenticate your Account. You may not share your Account or
password with anyone. You are fully responsible for all activities that
occur under your Account, even if such activities were not authorized by
you. You agree to notify THE9 immediately of any unauthorized use of
your Account or password or any other similar breach of security. If your
Account remains inactive for three months or longer, THE9 reserves the
right to suspend or terminate your Account, with or without notice to you,
and delete your content all without liability
(e) Be Respectful of Third-Party Rights. You agree not to use the Services
to create, upload, or share content that violates third-party copyrights,
trademarks, privacy, publicity, or other rights. This includes, but is
not limited to:
• (i) Entering text prompts designed to generate copyrighted, trademarked,
or otherwise infringing content.
• (ii) Uploading an input or reference image that includes a third party’s
copyrighted content without proper authorization.
• (iii) Generating text or content that plagiarizes third-party content.
• (iv) Using a third party’s personal information without their consent,
in violation of their privacy or data protection rights.
If you are unsure whether your content violates the rights of a third
party, you are responsible for consulting legal counsel before using the
Services to create such content.
3. PRIVACY POLICY
In addition to this TOS, the THE9 Privacy Policy, available at https://gamewinhub.com/privacy-policy,
(“Privacy Policy”) applies to how THE9 may process information provided
as part of the Services. You acknowledge and agree that by accessing or
using the Services, THE9 may receive certain information about you,
including personal and sensitive data, as set forth in the Privacy Policy,
and THE9 may collect, use, disclose, store, share, and process such
personal data in accordance with such Privacy Policy, which may be amended
from time-to-time.
4. PROPRIETARY RIGHTS
(a) License to Data. You hereby grant THE9 and its service providers
a perpetual, irrevocable, worldwide, royalty-free, fully-paid-up, non-exclusive,
sublicensable, transferable license to use, reproduce, modify, adapt, create
derivative works from, publicly perform, publicly display, distribute,
make and have made all content (in any form and any medium, whether now
known or later developed) that you provide, including any Data, in connection
with the Services. You acknowledge and agree that the technical processing
and transmission of Data in association with the Services, may require:
(i) transmissions over various networks and across borders; and (ii) modifications
to conform, connect, and adapt to technical requirements of networks or
devices.
(b) Ownership of the Services. The Services provided to you hereunder
or available to you through the Services are licensed, not sold, and THE9
retains and reserves all rights not expressly granted in this TOS. You
acknowledge and agree that, as between you and THE9, THE9 and its
licensors own all rights, title, and interest (including all intellectual
property rights) in the Services and all data, content, code, artwork,
and other materials within the Services and derived thereof. The Services
are protected by U.S. and international copyright and other intellectual
property laws and treaties. THE9 reserves all rights not expressly granted
to you in this TOS. For the avoidance of doubt, THE9 shall own and have
all right and title to any data, content, code, artwork, or other materials
created or generated as a result of any Prompt.
(c) User-Generated Content. The Services, including its various software,
functionality, forums, and other interactive features, allow you to create
user-generated content (“UGC”).
• Free Users: UGC created using the free version of the Services is for
personal, non-commercial use only. You are prohibited from using any UGC
created through the free version for commercial purposes—including internal
business use—such as selling, distributing, or licensing such content.
Any attempt to monetize UGC created using the free version may result in
the termination of your Account and legal action, where applicable.
• Paid Users: UGC created using the paid version of the Services may be
used for commercial purposes. As a paid user, you are granted the right
to use the Services and UGC for internal business purposes, sell, distribute,
and license the UGC you create, subject to the terms of this TOS.
Except to the extent prohibited by law, you hereby grant THE9 a nonexclusive,
royalty-free, perpetual, irrevocable, and fully sublicensable right to
host, use, copy, reproduce, modify, adapt, publish, translate, run, create
derivative works of, distribute, and publicly perform or display such UGC
throughout the world in any media for any business purpose in connection
with operating, providing, improving, or publicizing the Services. You
agree and acknowledge and represent and warrant that (i) you own or otherwise
control all rights in/to the UGC; (ii) any UGC created or generated by
you shall be considered non-confidential and non-proprietary to you; (iii)
you will not create or request to create any UGC that violates this TOS,
any THE9 usage guidelines or other policies, or any applicable laws;
(iv) the UCG does not violate the rights of any third party, including
infringing, misappropriating, or otherwise violating any third-party intellectual
property or privacy rights; and (v) the UGC will not cause injury to another
person or entity. THE9 has no obligation or responsibility and assumes
no liability for any UGC created, generated, or otherwise made available
by you or any third party. THE9 has the right but not the obligation
to monitor, modify, or remove any UGC on its Services, and it may exercise
these rights at any time, without notice or liability to you or any third
party.
(d) Indemnification
You agree to indemnify, defend, and hold harmless THE9, its affiliates,
officers, directors, employees, agents, licensors, and service providers
from and against any and all claims, liabilities, damages, losses, costs,
expenses, or fees (including reasonable attorneys’ fees) arising from:
• (i) Your use of the Services;
• (ii) Your User-Generated Content (UGC);
• (iii) Your violation of this TOS or any applicable law;
• (iv) Your infringement of any third-party rights, including intellectual
property rights.
5. USER CONDUCT AND RESTRICTIONS
(a) Prohibit Conduct. In your use of the Services, you will not:
(i)use, reproduce, modify, adapt, create derivative works from, sublicense,
publicly perform, publicly display, distribute, sell, lease, rent, make,
have made, assign, pledge, transfer or otherwise grant rights to the Services,
except as expressly permitted under this TOS;
(ii)reverse engineer, disassemble, decompile, translate, or otherwise
attempt to derive trade secrets, algorithms, or the source code, architectural
framework, or data records, within or associated with the Services;
(iii)interfere with or disrupt the integrity or performance of the Services,
including by disrupting the ability of any other person to use or enjoy
the Services;
(iv)provide use of the Services on a service bureau, rental, or managed
services basis, provide, or permit other individuals or entities to create
Internet “links” to the Services or “frame” or “mirror” the Services on
any other server, or wireless or Internet-based device;
(v)access the Services for the purpose of developing, marketing, selling,
or distributing any product or service that competes with or includes features
substantially similar to the Services;
(vi)violate any applicable local, state, provincial, federal, or international
law or regulation, or use the Services for any illegal, unauthorized, or
otherwise improper purposes, including to store or transmit malicious code,
or to store or transmit material in violation of third-party privacy rights;
(vii)remove or obscure any proprietary notice that appears within the
Services;
(viii)impersonate any person or entity, including THE9 personnel, or
falsely state or otherwise misrepresent your affiliation with THE9,
or any other entity or person;
(ix)forge headers or otherwise manipulate identifiers in order to disguise
the origin of any content transmitted through the Services;
(x)take any action that imposes an unreasonable or disproportionately
heavy load on the Services or its infrastructure; or
(xi)use spiders, crawlers, robots, scrapers, automated tools, or any other
similar means to access the Services; or download, reproduce, or archive
any substantial portion of the Services.
(b) Prohibited Content. You will not upload, submit, post, email, store,
transmit, or otherwise make available any content that:
(i)is illegal, harmful, threatening, abusive, harassing, tortious, defamatory,
vulgar, obscene, libelous, invasive of another’s privacy, hateful, or otherwise
objectionable;
(ii)may not be made available under any law or under contractual or fiduciary
relationships (such as confidential or proprietary information learned
as part of an employment relationship or under a non-disclosure agreement);
(iii)infringes any patent, trademark, trade secret, copyright, or other
proprietary right of any person;
(iv)consists of unsolicited or unauthorized advertising, promotional materials,
junk mail, spam, chain letters, pyramid schemes, commercial electronic
messages, or any other form of solicitation;
(v)contains software viruses or any other code, files or programs designed
to interrupt, destroy, or limit the functionality of any software or hardware;
(vi)contains infringing, libelous, or otherwise unlawful or tortious material;
or
(vii)consists of information that you know or have reason to know is false
or inaccurate.
(c) Enforcement. THE9 shall have sole discretion and control over
(i) moderating and removing any content and (ii) determining whether any
content violates this TOS or any guidelines set forth by THE9. THE9’s
failure to enforce any of these restrictions or guidelines shall not act
as a waiver for any future enforcement, will not be considered a breach
of this TOS by THE9, and does not create a private right of action for
any other party.
(d) Prohibited Use of Services for Infringing Content
You agree not to use the Services to create, upload, transmit, distribute,
or store any content that:
• (i) Infringes on intellectual property rights: Violates or infringes
upon the copyrights, trademarks, patents, trade secrets, or other intellectual
property rights of any third party.
• (ii) Violates laws or regulations: Violates any applicable laws, regulations,
or contractual obligations.
• (iii) Is unlawful or harmful: Is unlawful, harmful, defamatory, obscene,
harassing, threatening, or otherwise objectionable.
6. FEEDBACK
If you elect to provide or make available to THE9 any suggestions,
comments, ideas, improvements or other feedback relating to the Services
as provided through the Services or otherwise (“Feedback”), THE9 shall
own and be free to use, reproduce, modify, adapt, create derivative works
from, publicly perform, publicly display, distribute, make, have made,
assign, pledge, transfer or otherwise grant rights in your Feedback in
any form and any medium (whether now known or later developed), without
credit or compensation to you.
7. DEALINGS WITH ADVERTISERS AND OTHER THIRD PARTIES
(a) Third Party Services. THE SERVICES MAY INCLUDE OR PROVIDE ACCESS
TO THIRD PARTY PRODUCTS, SERVICES, CONTENT, DATA, OR OFFERINGS, INCLUDING
ADVERTISING FOR SUCH AND FURTHER INCLUDING OPEN SOURCE SOFTWARE PROVIDERS
(“THIRD PARTY SERVICES”). YOU ACKNOWLEDGE THAT DIFFERENT TERMS OF USE AND
PRIVACY POLICIES MAY APPLY TO YOUR USE OF SUCH THIRD PARTY SERVICES AND
THAT SUCH TERMS AND POLICIES ARE SOLELY BETWEEN YOU AND4THE ADVERTISER
OR OTHER THIRD PARTY. YOU AGREE THAT THE9 DOES NOT ENDORSE AND IS NOTRESPONSIBLE
OR LIABLE FOR ANY ISSUES RELATED TO THIRD PARTY SERVICES.
(b) Generative AI. YOU ACKNOWLEDGE THAT THE9 USES OPEN.AI’S GPT AND
REPLICIATE,INC.’S APPLICATION PROGRAMMING INTERFACES (“APIS”) AND THAT
SUCH APIS PROVIDE CERTAINGENERATIVE AI AND SIMILAR FUNCTIONALITIES AND
INFORM THE OUTPUTS OF THE SERVICES.THE9 MAKES NO REPRESENTATIONS AS
TO THE ACCURACY OF ANY OUTPUTS OF THE SERVICES,AND GIVEN THE PROBABILISTIC
NATURE OF MACHINE LEARNING, SUCH OUTPUTS OF THE SERVICES MAYBE INCORRECT.
YOU SHOULD USE HUMAN REVIEW PRIOR TO USING ANY SUCH OUTPUTS.
(c) Disclaimer of Liability for User-Generated Content
THE9 is not responsible or liable for any User-Generated Content (UGC)
created, generated, or otherwise made available by users through the Services.
You are solely responsible for your UGC and may be held liable for any
content that you create, transmit, or display while using the Services.
8. INDEMNIFICATION
You shall indemnify and hold THE9 and its affiliates, and each of
their officers, directors, employees, agents, partners and licensors (collectively,
“THE9 Parties”) harmless from and against all losses, damages, costs,
liabilities, and expenses, including reasonable attorneys’ fees, to extent
resulting from or arising out of any third party claim, demand, or action
due to (i) Data or other content you provide to THE9; (ii) your violation
of this TOS, any law or regulation, or any rights (including intellectual
property rights) of another party; or (iii) your use of the Services, except
as expressly permitted in this TOS.
9. DISCLAIMER OF WARRANTIES
(a) General Disclaimer. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL
FAULTS, INCLUDING AS RELATE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, THE9 PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS OR IMPLIED OR ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF
TRADE OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
(b) UGC Disclaimer. EXCEPT AS PROHIBITED BY APPLICABLE LAW, THE9 IS
NOT LIABLE FOR AND IS NOT OBLIGATED TO SCREEN, APPROVE, EDIT, OR CONTROL
ANY UGC THAT YOU, USERS, CREATORS, OR OTHER PERSONS OR ENTITIES CREATE,
GENERATE, PUBLISH, OR OTHERWISE MAKE AVAILABLE ON THE SERVICES. THE9
MAY, HOWEVER, AT ANY TIME, WITHOUT NOTICE, AND WITHOUT ANY OBLIGATION TO
YOU OR ANY OTHER PERSON, REMOVE, EDIT, BLOCK OR SUSPEND THE AVAILABILITY
OF ANY UGC THAT THE9 THINKS VIOLATES THIS TOS OR IS OTHERWISE OBJECTIONABLE.
YOU UNDERSTAND THAT WHEN USING THE SERVICES, YOU WILL SEE UGC FROM A VARIETY
OF SOURCES AND YOU UNDERSTAND THAT UGC COULD BE INACCURATE, OFFENSIVE, OR
OBJECTIONABLE. YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE
RIGHT OR REMEDY THAT YOU HAVE OR MAY HAVE AGAINST THE9 REGARDING UGC.
IF NOTIFIED BY A USER OR CONTENT OWNER THAT UGC ALLEGEDLY VIOLATES THE THE9
TERMS, THE9 MAY INVESTIGATE AND DECIDE WHETHER TO REMOVE THE UGC.
(c) No Implied Representations and Warranties. THE9 PARTIES MAKE NO
WARRANTY ORREPRESENTATION THAT: (i) THE SERVICES WILL MEET YOUR REQUIREMENTS;
(ii) ACCESS TO THE SERVICE SWILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE,
OR ERROR-FREE; OR (iii) THE INFORMATION AND ANY RESULTS THAT MAY BE OBTAINED
FROM ACCESS TO OR USE OF THE SERVICES WILL BE ACCURATE,RELIABLE, CURRENT,
OR COMPLETE.
(d) Non-Reliance. ALL CONTENT MADE AVAILABLE THROUGH THE SERVICES IS MADE
AVAILABLE FOR INFORMATIONAL PURPOSES ONLY. YOU ARE SOLELY RESPONSIBLE FOR
CONFIRMING THE ACCURACY OF ALL CONTENT BEFORE TAKING OR OMITTING ANY ACTION.
YOU SHOULD NOT RELY ON THE SERVICES AND YOU SHOULD NOT USE THE SERVICES
FOR ADVICE OF ANY KIND.
(e) Disclaimer Limitation. THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID
IN SOME JURISDICTIONS AND YOU MAY HAVE WARRANTY RIGHTS UNDER LAW WHICH
MAY NOT BE WAIVED OR DISCLAIMED. ANY SUCH WARRANTY EXTENDS ONLY FOR THIRTY
(30) DAYS FROM THE EFFECTIVE DATE OF THIS TOS (UNLESS SUCH LAW PROVIDES
OTHERWISE).
10. LIMITATION OF LIABILITY
(a) Damage Waiver. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE9
PARTIES SHALL NOTBE LIABLE FOR ANY LOST PROFITS, LOSS OF DATA OR GOODWILL,
OR COST OF COVER, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE,
OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES ARISING FROM ANY TYPE OR MANNER
OF COMMERCIAL, BUSINESS, OR FINANCIAL LOSS, EVENIF THE9 PARTIES HAD
ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCHDAMAGES AND
REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. EXCEPT AS SET FOR THIN
SECTION 11(b), IN NO EVENT SHALL THE9 PARTIES’ TOTAL LIABILITY TO YOU
EXCEED ONE-THOUSAND DOLLARS ($1,000).
(b) Liability Limit. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS
SHALL APPLYREGARDLESS OF WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED
UPON CONTRACT,WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR
OTHERWISE, AND WHETHER OR NOTTHE PARTY HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH LOSS OR DAMAGE. INSOFAR AS APPLICABLELAW PROHIBITS ANY LIMITATION
ON LIABILITY HEREIN, THE PARTIES AGREE THAT SUCH LIMITATION WILLBE AUTOMATICALLY
MODIFIED, BUT ONLY TO THE EXTENT SO AS TO MAKE THE LIMITATION COMPLIANTWITH
APPLICABLE LAW. THE PARTIES AGREE THAT THE LIMITATIONS ON LIABILITIES SET
FORTH HEREIN ARE AGREED ALLOCATIONS OF RISK AND SUCH LIMITATIONS WILL APPLY
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
11. BETA SERVICES
(a) Beta Services Disclaimer. AS FURTHER SET FORTH IN SECTION 9, ALL
THE9 SERVICES LABELED ALPHA, BETA, PRE-RELEASE, TRIAL, PREVIEW OR SIMILARLY
(“Beta Services”) ARE PROVIDED “ASIS”, “AS AVAILABLE”, WITH ALL FAULTS,
AND CUSTOMER’S USE OF SUCH BETA SERVICES IS AT ITS SOLE RISKAND THE9
DISCLAIMS ANY WARRANTY OR LIABILITY OBLIGATIONS OF ANY KIND. THE9 has
noobligations in connection with or in the course of providing the Beta
Services. Any expectations andestimates regarding Beta Services are based
on factors currently known and actual events or results coulddiffer materially.
THE9 does not assume any obligation to update any Beta Services. In
addition, any information about THE9’s roadmap outlines THE9’s general
product direction and is subject to change at any time without notice.
It is for informational purposes only and shall not be incorporated into this
TOS or any contract or other commitment. THE9 undertakes no obligation
either to develop the features or functionality provided in the Beta Services,
or to include any such feature or functionality in a future release of the
Services. You expressly acknowledge that the Beta Services have not been
fully tested and may contain defects or deficiencies which may not be corrected
by THE9. The Beta Services may undergo significant changes prior to release
of the corresponding generally available final version.
(b) Beta Services Liability Waiver. NOTWITHSTANDING SECTION 9(e), WHERE
LEGAL LIABILITY CANNOT BE EXCLUDED, BUT MAY BE LIMITED, THE9’S LIABILITY
AND THAT OF ITS SUPPLIERS AND AUTHORIZED PARTNERS SHALL BE LIMITED TO THE
SUM OF ONE HUNDRED DOLLARS ($100) FOR ANY AND ALL CLAIMS ARISING FROM OR
RELATING TO THE BETA SERVICES.
12. SUSPENSION AND TERMINATION
(a) Termination for Convenience. Either party may terminate this TOS at
any time. To terminate this agreement, you may navigate to your Account
and follow the instructions provided therein or reach out to THE9 at
[email protected].
(b) Termination or Suspension for Cause. If you violate this TOS, THE9
may, with or without notice to you, immediately suspend, or terminate your
access and use of the Services.
(c) Right to Modify Services. THE9 reserves the right at any time to
modify, suspend, or discontinue the Services (or any portion thereof) with
or without notice, and THE9 shall not be liable to you or any third party
for any such modification or discontinuance;
(d) Effect of Termination; Survival. Upon termination of this TOS for
any reason: (i) THE9, in its sole discretion, may remove and discard
your content and information; (ii) you will immediately cease your use of
the Services; and (iii) any provision that, by its terms, is intended to
survive the expiration or termination of this TOS shall survive such expiration
or termination. Further, you agree that THE9 shall not be liable to
you or any third party for any termination of your Account or access to
the Services.
13. GOVERNING LAW
This TOS shall be governed by and construed and enforced in accordance
with the United States FederalArbitration Act, other applicable federal
laws, and the laws of the State of Delaware, without regard to conflict
of laws principles. The parties agree that the United Nations Convention
on Contracts for the International Sale ofGoods shall not apply to this
TOS, regardless of the states in which the parties do business or are incorporated.
14. BINDING ARBITRATION AND CLASS ACTION WAIVER
(a) Binding Arbitration. ALL CLAIMS ARISING IN CONNECTION WITH THIS TOS
SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION RATHER THAN IN COURT,
EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT (DEFINED FOR THE
PURPOSES OF THIS TOS AS A COURT OF LIMITED JURISDICTION THAT MAY ONLY HEAR
CLAIMS NOT EXCEEDING $5,000) IF YOUR CLAIMS ARE WITHIN THE COURT’S JURISDICTION.
THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATIONAWARD
IS LIMITED.
(b) Arbitration Procedure. The arbitration shall be conducted by the American
ArbitrationAssociation (AAA) under its then-applicable Commercial Arbitration
Rules or, as appropriate, its ConsumerArbitration Rules. The AAA’s rules
are available at http://www.adr.org/. Payment of all filing,administration
and arbitrator fees shall be governed by the AAA’s rules. The arbitration
shall be conducted in the English language by a single independent and neutral
arbitrator. For any hearing conducted in person as part of the arbitration,
you agree that such hearing shall be conducted in New Castle County,Delaware,
or if the Consumer Arbitration Rules apply, another location reasonably
convenient to both parties with due consideration of their ability to travel
and other pertinent circumstances, as determinedby the arbitrator. The
decision of the arbitrator shall be final and binding. Judgment on the
arbitral awardmay be entered in any court of competent jurisdiction.
(c) Class Action Waiver. WE EACH AGREE THAT ALL CLAIMS SHALL BE RESOLVED
ONLY ON ANINDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE
ACTION OR OTHER SIMILARPROCESS (INCLUDING ARBITRATION). IF FOR ANY REASON
A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY
RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BEB ROUGHT ONLY IN
A COURT OF COMPETENT JURISDICTION IN NEW CASTLE COUNTY, DELAWARE. YOU HEREBY
SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE
ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR
GROUNDS WITH RESPECT TO ANY SUCH CLAIM.
(d) Injunctive Relief. Notwithstanding anything to the contrary, either
party may seek injunctiverelief and any other equitable remedies from any
court of competent jurisdiction, whether in aid of,pending, or independently
of the resolution of any dispute pursuant to the arbitration procedures
setforth in this Section 14.
(e) Effect of Changes. If THE9 implements any material change to this
Section 14, such change shall not apply to any Claim for which you provided
written notice to THE9 before the implementation of the change.
15. LEGAL COMPLIANCE
You represent and warrant that you will comply with all applicable foreign,
federal, state, and local laws,rules and regulations, including without
limitation, U.S. export laws and import and use laws of the country whereLicensed
Material is delivered or used and you are not: (i) located in a country
that is subject to a U.S. Governmentembargo, or designated by the U.S.
Government as a “terrorist supporting” country; and (ii) listed on any
U.S.Government list of prohibited or restricted parties, including the
Specially Designated Nationals List.
16. U.S. GOVERNMENT ENTITIES
This section applies to access to or use of the Services by a branch
or agency of the United StatesGovernment. The Services includes “commercial
computer software” and “commercial computer software documentation” as such
terms are used in 48 C.F.R. § 12.212 and qualifies as “commercial items”
as defined in 48C.F.R. § 2.101. Such items are provided to the United States
Government: (i) for acquisition by or on behalf of civilian agencies, consistent
with the policy set forth in 48 C.F.R. § 12.212; or (ii) for acquisition
by or on behalf of units of the Department of Defense, consistent with
the policies set forth in 48 C.F.R. §§ 227.7202-1 and227.7202-3. The United
States Government shall acquire only those rights set forth in this TOS
with respect to the such items, and any access to or use of the Services
by the United States Government constitutes: (a) agreement by the United
States Government that such items are “commercial computer software” and
“commercial computer software documentation” as defined in this section;
and (b) acceptance of the rights and obligations herein.
17. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR TRADEMARK INFRINGEMENT
If you believe that your work has been made available through the Services
in a way that constitutes copyright infringement or you are the owner of
any Mark, or are an agent of such owner, and believe that any content available
on the Services constitutes trademark infringement, please provide THE9’s
Agent for Notice ofCopyright Claims the following information: (i) a physical
or electronic signature of a person authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed; (ii) a description
of the work or mark claimed to have been infringed, or, if multiple copyrighted
works or protected marks are covered by a single notification, are presentative
list of such works or marks; (iii) a description of the material that you
claim is infringing and where that material may be accessed within the
Services; (iv) your address, telephone number and email address; (v) a
statement by you that you have a good-faith belief that use of the material
in the manner complained of is not authorized by the copyright or trademark
owner, its agent or the law; and (vi) a statement from you that the information
in the notification is accurate and, under penalty of perjury, that you
are authorized to act on behalf of the owner of an exclusive right that
is allegedly infringed. If you believe in good faith that a notice of copyright
infringement has been wrongly filed against you, please contact
[email protected].
18. CALIFORNIA USERS & RESIDENTS
In accordance with California Civil Code § 1789.3, you may report complaints
to the Complaint AssistanceUnit of the Division of Consumer Services of
the California Department of Consumer Affairs by contacting such unit in
writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834,
or by telephone at (800) 952-5210.
19. GENERAL PROVISIONS
This TOS constitutes the entire agreement between you and THE9 concerning
your access to and use of the Services. It supersedes all prior and contemporaneous
oral or written negotiations and agreements between you and THE9 with
respect to such subject matter. In the event of any conflict between or
among this TOS and any other agreement, privacy policy, or usage guidelines
to which this TOS refers, the terms and conditions of thisTOS shall take
precedence and govern. This TOS may not be amended by you except in a writing
executed by youand an authorized representative of THE9. You hereby
consent and authorize THE9 to contact and communicate with you through
electronic means, including through email. Except as otherwise expressly
providedin this TOS, there shall be no third-party beneficiaries to this
TOS. For the purposes of this TOS, the words “such as,”“include,” “includes”
and “including” shall be deemed to be followed by the words “without limitation.”
You maynot assign or delegate any right or obligation under this TOS without
the prior written consent of THE9. The failure of THE9 to exercise
or enforce any right or provision of this TOS shall not constitute a waiver
of such rightor provision. If any provision of this TOS is held to be invalid
or unenforceable under applicable law, then such provision shall be construed,
limited, modified or, if necessary, severed to the extent necessary to
eliminate its invalidity or unenforceability, without in any way affecting
the remaining parts of this TOS. Any prevention of or delay in performance
by THE9 hereunder due to labor disputes, acts of god, failure of the
Internet, governmental restrictions, enemy or hostile governmental action,
fire or other casualty or other causes beyond its reasonable control shall
excuse the performance of its obligations for a period equal to the duration
of any such prevention or delay.
20. FULFILLMENT POLICY
We value transparency and customer satisfaction, which is why we’ve outlined
our fulfillment policies below. By understanding and agreeing to these
policies, we can ensure a smooth and trustworthy transaction process for
all our valued customers.
(a) Refund Policy
1.
Electronic Products
All sales of electronic products are
final
, and
no refunds
will be issued unless otherwise required by applicable law. We encourage
you to review all product information and trial versions, where available,
before making a purchase.
2.
Subscriptions
You may cancel your subscription at any time.
No refunds
will be provided. The service will continue until the end of the current
billing period.
(b) Delivery Policy
As we specialize in electronic products and subscriptions, all deliveries
are conducted digitally via email or through your The9 EV Ltd. account
dashboard. Upon purchase, you will receive an email confirmation containing
download links or access instructions within 24 hours. Ensure your email
address is correct at checkout to avoid delays.
(c) Return Policy
Due to the nature of our digital products and services,
returns are not applicable
. We encourage our customers to review all product information and trial
versions where available before purchase. If you experience issues accessing
or using your purchase, please reach out to our support team for assistance.
(d) Cancellation Policy
1.
Subscriptions
You may cancel your subscription at any time through your The9 EV Ltd. account settings. Cancellations will take effect at the end of the
current billing cycle, allowing continued access until then.
No refunds
will be provided for any cancellations.
2.
Pre-Orders
For any pre-ordered electronic products, you may cancel your pre-order
up until the release date. However,
no refunds
will be issued if you choose to cancel your pre-order.
21. USE OF SERVICES BY CHILDREN UNDER 13
(a) Educational Use
Notwithstanding any provisions to the contrary in this TOS, The9 EV Ltd. (“THE9”) permits the use of the Services by children under the
age of 13 (“Children”) when such use is facilitated by an educator, school,
or educational institution (“Educational Institution”) solely for educational
purposes.
(b) Compliance with COPPA and FERPA
Educational Institutions must obtain verifiable parental consent before
allowing Children to use the Services, in compliance with the Children’s
Online Privacy Protection Act (“COPPA”) and the Family Educational Rights
and Privacy Act (“FERPA”). The Educational Institution represents and warrants
that it has the authority to provide consent on behalf of parents and guardians
for the collection of personal information from Children in the educational
context.
(c) Responsibilities of Educational Institutions
Educational Institutions are responsible for:
• Providing notice to parents and obtaining verifiable parental consent
as required by COPPA.
• Ensuring that the use of the Services by Children is compliant with
all applicable laws and regulations.
• Supervising Children’s use of the Services and ensuring it is used solely
for educational purposes.
• Protecting the confidentiality and security of any personal information
collected from Children.
(d) Limitations on Data Collection and Use
THE9 will collect, use, and disclose personal information from Children
only as necessary to provide the Services, and as permitted by COPPA and
FERPA. Personal information will not be used for any commercial purposes
unrelated to the provision of the Services.
22. CONTENT MONITORING AND REMOVAL
THE9 reserves the right, but does not assume the obligation, to monitor
transactions and communications that occur through the Services. If we
determine, in our sole discretion, that you or another user has breached
or may breach this TOS or that such action is necessary to comply with
applicable law or to protect the rights or property of THE9 or third
parties, we may cancel or terminate your access to the Services or remove
the offending content without notice or liability.
Additional Information
We reserve the right to update or modify these policies without prior
notice. It's important to review our fulfillment policies periodically
to stay informed of any changes. For further assistance or inquiries, please
contact our customer support team. Building trust with our customers is
paramount.
These policies are designed to protect both our customers and our business,
ensuring a fair and transparent transaction process. We appreciate your
cooperation and look forward to serving you with the highest quality electronic
products and subscriptions.
If you have any questions, concerns, or comments about these Terms of
Service or the Services, you may contact us at
[email protected].